Buyer Feedback Questionnaire

The information you provide will be treated confidentially and solely with a view to help us improve our customer service. No information will be passed onto third parties. We reserve the right to quote anonymously any feedback given for marketing purposes.

How did you first hear about Monks? *

Previous Customer

Already registered with Monks

Local knowledge

Internet search

Monks website

Receipt of a Mailer

Personally recommended

Other (please specify)

Your first impressions of Monks, in terms of speed of response, the information provided and the professionalism of our staff. *

Excellent

Very Good

Good

Poor

What is your opinion of the Monks website? Ease of navigation, information provided. *

Excellent

Very Good

Good

Poor

Please rate the quality of your Monks sales brochure and other marketing materials. *

Excellent

Very Good

Good

Poor

How easy was it to arrange your viewing(s) of your selected property(ies)? *

Excellent

Very Good

Good

Poor

How did you rate your viewing experience(s). Information provided, the property knowledge of our staff, and the thoroughness of the viewing(s). *

Excellent

Very Good

Good

Poor

Once your offer was accepted, how well did we keep you informed on the progress of your purchase? Including liaising with all third parties. *

Excellent

Very Good

Good

Poor

Overall, how would you rate your experience of dealing with Monks? *

Excellent

Very Good

Good

Poor

If you feel we have provided you with a very good service, can we please ask you to write a short review. *

Thank you for your feedback

We will contact you to discuss this further.

Thank you for your feedback

We will contact you to discuss this further.

Thank you for your feedback

We pleased you are happy with the experience. Please consider leaving us a review on your preferred platform. Your review text from the feedback form is below for you to copy to your clipboard for convenience:

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Always wanted to build
your dream home?
Why not buy off-plan.

Location:

Parking:

Garden size:

Size:

Cost:

Fittings:

A step closer to
your new home.
Arrange a viewing.

Buyer Feedback Questionnaire

Thank you for your feedback

Thank you for your feedback

Thank you for your feedback

Choose your review platform

Always wanted to build your dream home? Why not buy off-plan.

Location:

Parking:

Garden size:

Size:

Cost:

Fittings:

A step closer to your new home. Arrange a viewing.

Always wanted to build
your dream home?
Why not buy off-plan.

A step closer to
your new home.
Arrange a viewing.