Meet the personalities

Judy Bourne

MARLA - Director & Co-Owner

Business owner and Director of Monks – Judy is totally passionate about anything property related. Bringing over 30 years of experience working across our fabulous Shropshire County specialising in New Homes, Sales and Rentals. “I love nothing more than embracing our ever changing property market and bringing people and property together.”

“Outside of work, spending time with family is important and I love travelling home and abroad – checking out every Estate Agents window on my travels…”

Patricia Baila - Director & Co-Owner of Monks Estate & Letting Agents

Patricia Baila

MNAEA BA Hons - Director & Co-Owner

Born in Spain and happily living in Shropshire, a member of the National Association of Estate Agents (NAEA) with a Degree in Business Management & Administration. Having worked in different business sectors and countries, Patricia found her passion in property over 20 years ago, bringing a wealth of knowledge and expertise in business & operations management as well as property legislation & compliance. Always giving an honest, enthusiastic and professional approach to ensure a happy ending!

A nature, animal, travel and music lover enjoys capturing moments and making memories. “Life is too short to limit yourself

Lucinda Thompson - Lettings Manager at Monks Estate & Letting Agents with over 10 years experience

Lucinda Thompson

MARLA, MNAEA – Lettings Manager

A local girl, Lucinda brings over 10 years experience of working within the Lettings Industry and is a member of both ARLA & NAEA. She is dedicated to providing a qualified professional service to clients.

“I enjoy spending time both inside and out with my beautiful family, socialising with friends and the odd holiday too.”

Kate Goddard

MNEA - Sales Manager

Anne Marie Taylor - Senior Sales Negotiator at Monks Estate & Letting Agents Anne Marie Taylor - Senior Sales Negotiator at Monks Estate & Letting Agents with vast experience

Anne Marie Taylor

MNAEA – Senior Sales Negotiator

Based in our Wem office Senior Sales Negotiator Anne Marie brings over 25yrs experience and knowledge of working within the local property industry and is a member of our professional body the NAEA.

Anne Marie’s main passion is being out and about with her dog Bernie (and her love for all dogs). She collects money for Rodens Dogs Trust. Travelling, gardening and cycling are also things she enjoys.

Maureen Loughnane - Property Management Co-ordinator Negotiator at Monks Estate & Letting Agents

Maureen Loughnane

Lettings Negotiator

Maureen joined Monks over 4 years ago, returning to her home town of Shrewsbury after residing in Melbourne Australia for many years. Maureen is dedicated to providing a professional Property Management service, to Landlords and Tenants within the rental team.

“I love spending time with my family and enjoying City breaks. Milo our loveable cockapoo gives the best cuddles! He makes us smile every day, and comes with us everywhere he’s allowed.”

James Archer

MNAEA - Senior Sales Negotiator

James is a life long resident of Shrewsbury apart from when he attended university studying for his BA Hons. Bringing a wealth of local knowledge and enjoying working in several professional business sectors since graduation, he has now found his passion for property.

James has many interests outside of work. He loves visiting his personal trainer and he loves performing. You will often see him on stage performing in musicals.

Chris Onley

MARLA – Inventory and Property Management Coordinator

With over 8 years experience working within the Oswestry market Chris has an interest in all things property related and enjoys embracing the latest technology and keeping abreast of the changes in legislation.  Outside of work Chris loves

‘Exploring Shropshire with my English Pointer is my passion along side spending time with my family. I’ve a keen interest in sport and follow my home town team through the trials and tribulations of the lower levels’.   

Beth Griffiths

MNAEA - Senior Sales Negotiator

Beth is a local girl, bringing over 7 years experience and knowledge of working within the local Oswestry property market. Outside of work Beth loves to spend time with her daughter, family and friends, visiting new places and making special memories.  She is also known for enjoying the odd shopping trip or two too.

Ethan Lee-Birch

Lettings and Sales Negotiator

“I enjoy spending time with my fiancée, city breaks and weeks away. Socialising with friends – woodworking and anything DIY is my hobby.”

Joanne Middleton


Joanne is based in our Oswestry office and with a wealth of knowledge and years of experience of working within the local market loves helping customers find their dream home.

Amanda Love - New Homes Sales Consultant & Mature Sales Negotiator at Monks Estate & Letting Agents Amanda Love - New Homes Sales Consultant at Monks Estate & Letting Agents

Amanda Love

New Homes Sales Consultant

A Mature Sales Negotiator who’s passion is New Build. To be working in new build with its constant changes make this a perfect job for the curious. Firstly the diversity of the locations are inspiring. The technically improving building materials and home designs enabling us to adapt to our buyers aspirations. Working with a great team to deliver an excellent service is a privilege.

“I enjoy time with my grandchildren, adventures in the woods, by the river or simply playing in the garden. Family and my cats are important to me, life is never dull or uninteresting with either of these in your day. A favourite for me is gardening and planting for the new seasons so there is colour all year round.”

Lorraine Morris - Office Administrator at Monks Estate & Letting Agents

Lorraine Morris

Office Administrator

Lorraine is the perfect glue that holds the Monks team together  as our experienced administrator and she  enjoys the every-day challenge of learning new skills. An enthusiastic amateur photographer, Lorraine utilieses her knowledge to enhance images of our properties.

Jo Mottram - Lettings Co-Ordinator at Monks Estate & Letting Agents Jo Mottram - Lettings Co-Ordinator at Monks Estate & Letting Agents and a key member of our team

Jo Mottram

Lettings Co-Ordinator

Jo is a key member of our team, carrying out accompanied viewings, inventories and inspections.

“Enjoying time with family and friends and spending time in the Kitchen – making cakes is my hobby and the team at Monks just love a Friday treat…”

Joanne Derry

Rental Accounts Clerk

With over 9 years’ experience in the accounting industry and having completed her AAT Level 2 in accounting, Joanne joined team Monks almost a year ago. She enjoys dealing with the daily rents and reconciling the client accounts.

Joanne enjoys spending time with her family, visiting new places and exploring the outdoors with Goldy, the Cavapoo. She is a keen gym person, who loves a good spin and kettlebell class!

Caren Adams

Accompanied Viewer & Office Coordinator

“I love spending time with my family and friends. I enjoy finding new places to visit both in the UK and abroad, especially if I can find amazing restaurants and coffee shops!”

Sonia Jones

Accompanied Viewer / Office Support

“I recently joined the team at Monks, having lived in Oswestry all my life, I have a good knowledge of the local area, and with my passion for property and the love of meeting new people, this job is perfect for me. My hobbies include walking my Cockapoo Milo, mountain biking and adventures in our Campervan, all of which have  to incorporate coffee and cake!”

Millie Morris


“I have recently joined the Monks team as an Apprentice, learning all about the world of properties, sales and rentals. Coming from a family with a background of property development, I’ve always been intrigued by the industry, and I am using the experience to aid my journey and studies to become a chartered surveyor and work in property in the future.

In my spare time, I’m out in the Shropshire countryside riding and competing my horses and spending time with friends and family.”

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